Bergveld Retail — One network standard across 120 stores

Bergveld had grown by acquisition, and it showed in the network closet of every store. 120 locations ran 120 slightly different setups — mismatched routers, ad-hoc Wi-Fi, inconsistent firewall rules — each configured by whoever happened to install it.

The result was relentless instability. Payment terminals dropped mid-transaction, stock systems lost sync, and a fault in one store could take a regional engineer a full day to diagnose because nothing matched the documentation. Store-level uptime sat at an embarrassing 94%.

With every percentage point of downtime costing real sales, Bergveld needed a single, repeatable network design that any technician could deploy and any tool could monitor — without ripping out all 120 stores at once.

Korur designed one reference network architecture for every store format — standard hardware, standard VLAN layout, standard firewall and Wi-Fi policy — captured as configuration templates rather than tribal knowledge. A new store can now be brought online from the same blueprint in hours.

We rolled the standard out store by store in a phased migration that kept each location trading throughout, validating connectivity for payment and stock systems before moving on. No big-bang cutover, no region going dark.

Centralised monitoring now watches every site from one console. An issue is detected — and often auto-remediated — before staff in the store even notice, and any fault maps to a known, documented design instead of a mystery.